Work with Gamechangers

Senior Program Manager at Lime
San Francisco, CA, US
Lime is a smart-mobility provider that offers cities an array of mobility products including Lime-E e-assist bicycles and Lime-S electric scooters. Lime aims to revolutionize mobility in cities and campuses by empowering residents with cleaner, more efficient, and affordable transportation options that improve urban sustainability.
We are looking for a Senior Program Manager who is comfortable building processes, organizing teams, ensuring quality, and on time delivery.  In a highly visible role, you will be responsible for driving one or more of the company’s most critical business initiatives. You will utilize your strong interdisciplinary approach, coupled with a great attention to detail and a true passion for ensuring all constituents are satisfied to be successful.

What You'll Do

    • Drive the coordinated management of large, complex programs to achieve specific business goals
    • Ensure the timely delivery of business value with the efficient use of organizational resources
    • Lead the program-level decomposition of work across multiple delivery teams
    • Work across organizational boundaries to define program interdependencies and release plans
    • Partner closely with Product Owners and Product Development teams to execute and deliver programs aligning to product vision and program goals, objectives, and timelines
    • Make sure appropriate domain resources are engaged and help define creative solutions to address resourcing challenges
    • Facilitate executive-level escalations and program-level change management
    • Monitor health of program delivery
    • Track program-level status, risks, issues, and dependencies
    • Proactively address delivery team impediments
    • Resolve program-level roadblocks to enable successful program execution
    • Take charge of program-level communications ensuring stakeholders are informed of roadmap changes, release plans, and delivery status
    • Lead program-level reviews with delivery teams, stakeholders, and executive management as required
    • Facilitate program retrospectives to identify improvement opportunities Evangelizes and integrates desired changes to enable continuous improvement.
    • Leads by example and cover critical leadership roles as needed to ensure the success of program delivery efforts
    • Self-directed (directing diverse teams from across the organization and C-Staff)
    • Live and breathe a proactive delivery mindset, role-filling as necessary to meet program goals
    • Manage program/project schedules and associated dependencies, identify possible issues/risks/actions and clearly work with key stakeholders to mitigate for them
    • Drive issues to logical closure

About You

    • Great deal of experience leading multi-disciplinary teams in fast-paced, change-intensive environments
    • Experienced professional with the ability to frame concepts for C-Staff
    • Ability to own multiple large programs with multiple tracks
    • Knowledge of project and program management processes, tools, templates, and management techniques
    • Familiarity with multiple software product development methodologies, including in-depth knowledge of agile delivery practices
    • Excellent problem solving and negotiation skills, with the ability to work across organizational boundaries to drive closure of complex delivery challenges
    • Takes responsibility for release schedules and milestones, keeping up a high velocity in a fast-paced environment.
    • Strong business acumen and technical background, with the ability to quickly understand and communicate technical concepts and challenges across a wide range of audiences
    • Strong written and verbal communication skills, with the professional confidence and credibility to effectively engage and interact with senior and executive management.
    • Comfortable hosting senior level leaders and providing status/program updates
    • Ability to craft a compelling message and tailor it for a given audience
    • Ability to mix technical acumen with simple, everyday language to deliver a story that is memorable and useful
    • Comfortable talking about technical matters with business people and business matters with technical people
    • Able to express complex concepts in plain language to reach broader audiences
    • Ability to effectively manage multiple competing priorities, meet aggressive deadlines
    • Strong leadership skills and demonstrated ability to manage through times of uncertainty and change
    • Proven past record of working with high performing teams

What We Offer

    • Opportunity to revolutionize transportation in your hometown with the leader in urban mobility solutions
    • A position that offers a variety of career and resume building experiences with the fastest growing startup of 2018
    • Scale with a rapidly growing organization, with tons of opportunity for growth
    • Play a role in the transformation of urban mobility and sustainability
    • Work with a team of fun and motivated individuals
    • Competitive salary and benefits
We here at Lime strive to build a workforce comprised of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow, not only as a company, but also as individuals. Lime is an Equal Opportunity Employer.