Work with Gamechangers

Product Operations Manager at Lime
San Francisco, CA, US
Lime is a smart-mobility provider that offers cities an array of mobility products including Lime-E e-assist bicycles and Lime-S electric scooters. Lime aims to revolutionize mobility in cities and campuses by empowering residents with cleaner, more efficient, and affordable transportation options that improve urban sustainability.  
 
The Supply team at Lime ensures the efficient and effective operations through partnering with Local Operations and our Product Team. The team facilitates the deployment, implementation and support of new product features, ensuring a tight feedback loop between our Local Operations team and Product team. Additionally the team drives improved business outcomes through setting of operational standards and best practices. We are looking for someone to be responsible for the suite of features designed to meet the evolving requirements of our in-warehouse operations. You will partner with our Local Operations teams to identify and implement the best product solutions for the specific needs of our markets.

What You'll Do

    • Partner with Local Operations teams to implement and test new internal tools and processes, evaluating their success prior to wider rollouts
    • Gather insights and advocate for feature enhancements and/or new Operations products that will drive efficiency at the Local Operations level
    • Utilize product knowledge to serve as the team's subject matter expert for the entire suite of features within our internal tools
    • Develop best practices and standards for operations across our global footprint
    • Develop and maintain up-to-date documentation, guidelines and best practices for how to use various tools and our Operations App features in order to maximize their impact
    • Maintain regular communications with core groups from all throughout Lime to ensure visibility across the org
    • Triage bugs and escalate them through the appropriate channels

About You

    • Bachelor's degree4-5 years experience in product operations, operations, business consulting or a similar role ideally in a startup or similar environment
    • Excellent communication with the ability to engage and align internal stakeholders
    • Analytical expertise along with experience leveraging data to inform and support critical decisions
    • Ability to be autonomous with great time management and prioritization skills
    • A strong desire to learn new technology and develop technical expertise
    • Strong attention to detail

What We Offer

    • Opportunity to revolutionize transportation in your hometown with the leader in urban mobility solutions
    • A position that offers a variety of career and resume building experiences at the intersection of product and operations
    • Work with a team of fun and motivated individuals
    • Competitive salary and benefits
    • Play a role in the transformation of urban mobility and sustainability
We here at Lime strive to build a workforce comprised of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow, not only as a company, but also as individuals. Lime is an Equal Opportunity Employer.