Work with Gamechangers

Business Development Manager (SMB) at MessageBird
Dublin, IE

About us

MessageBird is transforming the communications landscape as one of the fastest-growing software companies in the world. Our cloud communications platform makes it possible for businesses to instantly connect with over 7 billion phones globally, allowing them to speak with their customers in the same ways they talk to their friends.

Our suite provides access to all major messaging channels, from SMS and Voice to WeChat, Messenger, Facebook, WhatsApp and more. We provide out-of-the-box solutions with our own applications like Inbox and Flow Builder, plus a robust set of APIs that simplify workflows and automation.

With over 20,000 customers — including some of the world’s biggest brands like Facebook, Deliveroo, Uber and WhatsApp — it’s likely that you’ve benefited from MessageBird’s omnichannel technology at some point. For small and mid-sized businesses, we also offer support and solutions through an Online Self-Serve (OSS) dashboard.

Our global team is a powerhouse of 350+ employees, who work across eight international offices. We’re excited that you’re here and interested to#jointhenest.

How we work

We work fast, grow fast, and build fast. Life at MessageBird moves in fast-forward motion. We’re a team that focuses on making an impact — right from day one. We are go-getters, industry leaders, and dreamers. Risk takers. Roll-up-your-sleeves-and-make-it-happen kind of people. We thrive on transparency, and we value solution-minded attitudes.

We are all driven by one ethos: Get Shit Done. We love shaping things together and leveraging different perspectives, because that makes our products better. Our Birds are empowered with freedom and opportunity; in return, we expect honesty, courage, and agility. We own our work, and sometimes we fail. And then we get back up and cross the finish line — together as a team. Sound refreshing? We think so, too.

The role: Business Development Manager (SMB)

MessageBird is looking for a Business Development Manager, based out of Dublin, to sell to high-value prospects and customers. In this role, you will be responsible for sourcing, qualifying and closing new opportunities. You will look after a specific Small and Medium Business territory and assigned quota while maintaining the highest levels of customer satisfaction.  

Your hunting ground will be multiple countries of the EMEA region based on language. With plenty of defined key verticals such as Finance, E-commerce, Retail, Travel & Airlines, and Call Centres, new logo wins will be second nature to you.

You’ll report to the SMB Sales Head and work in close partnership with Sales Development, Product Management, Customer Support/Success, Marketing, Legal and Finance.

In return, you’ll gain access to one of the most fun, open, and ambitious groups of people working in Amsterdam. We push each other to be our absolute best, and are the kind of company that will make you feel happy getting out of bed every morning. 

What you’ll do

  • End to end ownership of identifying, creating, developing, negotiating and closing high-value opportunities positioning our CPaaS Platform to SMB Clients in a remote way out of Dublin with customer visits one week per month
  • Own the entire commercial engagement from proposal development, pricing strategy, negotiation to closing
  • Will own forecast and monthly and quarterly commit
  • Work with internal teams in a collaborative manner to execute account specific sales strategies and also to ensure smooth onboarding of the customer
  • Develop and grow MessageBird visibility and relationships across multiple levels within the customer organization. Navigate through decision makers and influencers
  • New customer acquisition and drive new revenue. Employ a solution-selling methodology to facilitate customer evaluations and to help them understand MessageBird’s unique differentiation
  • Keep up-to-date records of Activities, Opportunities, and Accounts in our CRM
  • Be responsible for building and maintaining sufficient pipeline coverage
  • Operations to design mutually beneficial contracts to address customer requirements and balance the needs of our business
  • Representing MessageBird at events/tradeshows

What you’ll bring

  • 3+ years of progressively increased responsibility in B2B within the SaaS space
  • Able to manage relationships with all levels of the partner community
  • Full professional proficiency in English, both verbally and written. 
  • Track record of personally selling and closing complex technical solutions to enterprises and software companies in excess of $50K
  • Strong experience in both the direct and partner channels are strongly desired
  • Experience with creating pricing proposals, negotiating terms and managing the contract process. Fearless and a ruthless focus on execution.
  • Strong working understanding of Enterprise Mobility and Security offerings. Prior experience within CPaaS offerings is very helpful
  • Demonstrated experience with Large Enterprise and the ability to leverage those contacts
  • Experience selling communications to a technical and business audience, building trust and mutual respect with technical customers and peers
  • World-class interpersonal and communication skills to make complex contractual, technical, and financial details sound simple. Confident and effective communicator with the ability to influence individuals and groups at all levels
  • Organized and efficient. Self-starter attitude and you independently tackle challenges

Psst … some added perks

  • Top-notch work equipment (including Bose headphones!)
  • Free lunch and healthy snacks, every day. Yup, you read that right!
  • Friday after-work drinks at the office
  • MessageBird swag to keep you well-dressed
  • Company and team outings (from diners and paintball to gaming and movie nights — and everything in between)
  • A team of (fast-)forward-thinking, talented and fun colleagues from more than 50 countries!

If you think you’re a match for this role and can bring some great skills to the MessageBird team, please apply! We’re excited to get to know you.