Work with Gamechangers

Junior Account Manager (Connectivity) at MessageBird
Amsterdam, NL

About us

MessageBird is transforming the communications landscape as one of the fastest-growing software companies in the world. Our cloud communications platform makes it possible for businesses to instantly connect with over 7 billion phones globally, allowing them to speak with their customers in the same ways they talk to their friends.

Our suite provides access to all major messaging channels, from SMS and Voice to WeChat, Messenger, Facebook, WhatsApp and more. We provide out-of-the-box solutions with our own applications like Inbox and Flow Builder, plus a robust set of APIs that simplify workflows and automation.

With over 20,000 customers — including some of the world’s biggest brands like Facebook, Deliveroo, Uber and WhatsApp — it’s likely that you’ve benefited from MessageBird’s omnichannel technology at some point. For small and mid-sized businesses, we also offer support and solutions through an Online Self-Serve (OSS) dashboard.

Our global team is a powerhouse of 350+ employees, who work across eight international offices. We’re excited that you’re here and interested to#jointhenest.

How we work

We work fast, grow fast, and build fast. Life at MessageBird moves in fast-forward motion. We’re a team that focuses on making an impact — right from day one. We are go-getters, industry leaders, and dreamers. Risk takers. Roll-up-your-sleeves-and-make-it-happen kind of people. We thrive on transparency, and we value solution-minded attitudes.

We are all driven by one ethos: Get Shit Done. We love shaping things together and leveraging different perspectives, because that makes our products better. Our Birds are empowered with freedom and opportunity; in return, we expect honesty, courage, and agility. We own our work, and sometimes we fail. And then we get back up and cross the finish line — together as a team. Sound refreshing? We think so, too. 

The role: Junior Account Manager (Connectivity)

Our Connectivity team works together closely with Routing, Customer Support, Legal and Finance to deliver the best possible service. Whether you represent MessageBird at events or develop and grow relationships across multiple levels in the customer’s organisation, as Account Manager Global Connectivity you’re responsible for the entire commercial engagement from proposal development, pricing strategy, negotiation, to closing.

MessageBird has global reach with an HQ in Amsterdam. You’ll join our main Connectivity team in our office in Amsterdam, with the opportunity to travel throughout the EMEA region and beyond. Your job is to generate revenue with predefined margins by actively building and maintaining senior management-level relationships with our Connectivity customers.

In return, you’ll gain access to one of the most fun, open, and ambitious groups of people working all around the world. We push each other to be our absolute best, and are the kind of company that will make you feel happy getting out of bed every morning.

What you’ll do:

  • Maintain, manage and expand your own portfolio of customers located all across the globe
  • End-to-end ownership from identifying to closing high-value opportunities
  • Independently create your own forecasts and commit to monthly and quarterly targets. Reporting to the Director of Sales directly.
  • Identify joint regional sales strategies and tactics for the Connectivity team to achieve sales targets
  • Work closely with Routing and Support team to seamlessly deliver the best possible service tailored to each customer and ensure a smooth onboarding for new ones
  • Keep up-to-date records of activities, opportunities, and accounts in our CRM system - we’re using ProsperWorks.
  • Be responsible for building and maintaining sufficient pipeline coverage
  • Representing MessageBird at events and tradeshows

What you’ll bring

  • 1+ years experience in B2B account management within the enterprise software space, preferably in the communications space
  • A good understanding of the trends driving innovation in technology
  • Experience with creating quotes, negotiating terms and managing contracts
  • World-class interpersonal and communication skills to make complex contractual, technical, and financial details sound simple to influence individuals and groups at all levels
  • Proven experience in balancing competing priorities and managing multiple deals at the same time
  • Ability and willingness to travel internationally (10-20%), mainly within the EMEA region
  • Great working knowledge of English, proficiency in other languages (German, French, Spanish) are appreciated

Psst … some added perks

  • Top-notch work equipment (including Bose headphones!)
  • Free lunch and healthy snacks, every day. Yup, you read that right!
  • Friday after-work drinks at the office
  • MessageBird swag to keep you well-dressed
  • Weekly kickboxing, pilates and boot camp sessions on our rooftop
  • Company and team outings (from dinners and paintball to gaming and movie nights — and everything in between)
  • A swanky new, spacious office with a ping pong table and gaming systems galore
  • A team of (fast-)forward-thinking, talented and fun colleagues from more than 50 countries!

If you think you’re a match for this role and can bring some great skills to the MessageBird team, please apply! We’re excited to get to know you.