Work with Gamechangers

People Operations Associate at Zapp
Amsterdam, NL

Zapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes. Customer obsession is at the heart of everything we do, and from founders to riders we are relentlessly focused on delighting our customers. We are backed by the world's leading investors and our team has scale-up and exit experience at companies such as Amazon, Jumia, Deliveroo, Tesco, Stuart and Just Eat. If you’re ready to help build the world’s most customer-focused company, get in touch.

We are looking for a People Operations Associate to support all functions of our People & Organisation department and provide support to our employees. The People Operations Associate responsibilities include putting together offer letters and employee contracts, implementing new company policies and maintaining internal HR systems. You will support all relevant processes of employees: from onboarding and reviews to offboarding. Ultimately, you and the Head of People Benelux will ensure our People and Org initiatives run smoothly, contribute to a healthy and happy work environment and are consistently improved and updated.



  • Monitor internal HR systems and databases
  • Support the employee lifecycle end-to-end
  • Improve and implement company policies and HR processes
  • Track adherence to company rules e.g. ensure execution of reviews
  • Implement great cultural initiatives that delight our people and enforce Zapp’s leadership principles
  • Address employees’ queries (e.g. on compensation and labour regulations)


  • Some experience in HR or people operations ( like an internship)
  • Knowledge of labour law and preparing contracts
  • Ability to develop clear and fair company policies
  • Bachelor’s Degree in HR or related studies
  • A passion for elevating the employee lifecycle experience
  • Excellent analytical and decision-making abilities
  • Excellent written and verbal skills


  • Competitive salary & equity package
  • Enjoy 25 days holiday per year (plus all bank holidays)
  • Spend your monthly wellbeing allowance on things that really matter to you ⁠— via our Juno benefits programme. This can be anything from veggie boxes, to indoor plants, tax advice and much more
  • Make use of our home office allowance for office supplies
  • Benefit from our monthly Zapp order allowance
  • Be part of a fast-growing company and a super motivated team


At Zapp we embrace diversity. We are committed to creating an inclusive and supportive work environment. We firmly believe that a variety of backgrounds & perspectives make our team stronger and brings our product closer to the customer.

As an Equal Opportunity Employer, we make all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any other characteristic protected by law.