We are looking for a Director of Product to lead our 360 Retention efforts as we look to make it a core initiative of the Omio end-to-end experience, globally.
At our core, we're looking for a visionary leader and vibrant team member who can envision, strategize and execute on the future of our customers’ loyalty. We want you to lead a team that will solve all customers' problems and needs and brings unique value to each of them.
What are the specific tasks for this role?
Oversee the vision, strategy, and a detailed roadmap for the Retention tribe, bringing unique value for our loyal customers
Mentor and manage Product managers in your tribe to help create and deliver the Retention vision and strategy
Define and support our goals and KPIs by solving the right problems to improve consumer loyalty
Nurture a data-driven experimental process, both hands-on in the data and collaborating with analysts to uncover opportunities, test hypotheses, and prioritise the roadmap.
Bring to life insights and knowledge around our loyal customers to ensure the loyal customer is at the heart of every decision in the product organization and beyond.
Communicate your tribe's vision, goals, and progress across the company at every opportunity, ensuring everyone understands the Retention tribes plans.
Work closely with every other company departments (marketing, commercial, operations, etc.) to align business goals, customer needs and product vision.
Work with the other Tribe leads to provide a superb end-to-end customer experience through shared vision, customer understanding, and initiatives.
What does a typical Director of Product do at Omio?
Establish a shared vision across the company by building a agreement on product execution with an understanding of Omio's USPs
Lead a team of seasoned Product Managers
Work closely with other leadership members to set and influence global product strategy
Guide product development with several groups of experienced engineers and designers leaders
Own the outcome of the Retention tribes work, providing detailed insights into KPI impact for the management team. You'll report to the CPO with connections to other leadership team members in Tech, Design, and Marketing.
What you bring to the table
You'll have over 10 years experience in Product development
You’ll have experience mentoring, coaching, and managing a team of product managers
You'll have a background in launching products that improve the business.
You have a strong analytical mindset and approach (qualitative and quantitative) , using data to understand users, uncover insights and prioritise your roadmap.
You have a passion for balancing data-driven and customer-centric product management, always thinking about what the customer needs.
You've shipped complex products in a fast-growing company before while working with non-tech team members.
You're a natural storyteller who loves to engage the wider organisation, sharing insights, results, and plans.
Have an impact. With innovation and smart technology, we are changing the way people travel, and you too can have an impact on this ride
Competitive pension scheme
A competitive and attractive compensation package
Subsidized Urban Sports Club membership
A diverse team of more than 45 nationalities