Enterprise Project Manager - (US Remote) at Beekeeper

As an Enterprise Project Manager, you will be the first point of contact for our large enterprise customers ensuring a solid project plan and project management to provide a smooth onboarding and rollout. You conduct face to face customer meetings and calls on a regular basis with customer and internal stakeholders to drive proactive initiatives, support and problem solving to ensure complete customer satisfaction. 

Your Responsibilities

  • Develop, review and implement tailored project plans for the designated customers in order to deliver a successful project implementation
  • Facilitate setting outcomes and measurable objectives with the customer, understanding the value and ROI for each customer
  • Engage across the customer's organization and works cross-functionally within Beekeeper to identify opportunities and risks, and present recommendations and solutions
  • Conduct face to face customer meetings and calls on a regular basis with customers and internal stakeholders to drive proactive initiatives and ensure strong adoption
  • Coordinate with internal Beekeeper teams to ensure timely delivery, mitigate risks and manage expectations towards the customers
  • Coordinate activities with implementation partners to ensure project delivery
  • Support Pre Sales in design of project approach and plan

What we look for in you

  • 4+ years of relevant work experience in project management, ideally in SaaS
  • Experience of working with complex enterprise customers
  • Comfortable working multiple projects simultaneously
  • Ability to manage decentralized, global relationships with multiple stakeholders and build executive level relationships
  • Proven customer management skills/experience and effectiveness with difficult customer situations 
  • Being decisive and confident in fulfilling customer requirements in order to delight customers or overcome time constraints/deadlines
  • Experience managing cross functional teams within a customer organization to support a joint outcome
  • Highly organized and methodical with excellent follow-up to ensure customer expectations and deadlines are met
  • Excellent communication skills and analytical skills
  • Fluent in English

Bonus Points

  • Experience with full lifecycle SaaS implementation and deployment on a global scale
  • Working experience in a SaaS company
  • Good understanding of APIs and solution architecture
  • Experience in conducting in-person or online workshops

Who we are

Beekeeper believes in the potential of every single employee. That’s why we’ve built the essential platform for frontline workers. We help organizations digitally enable their frontline, to boost productivity, quality and safety, and be more agile.

We are based in Zurich and Oakland with additional offices in Berlin and Krakow. These locations support companies in more than 150 countries.