Store Manager at Zapp
London, GB

Join Zapp as a Store Manager. Enjoy paid holidays, sick pay and endless career progression opportunities.

We are Zapp, a fast growing on-demand rapid delivery service bringing 1000s of groceries and essentials from shelves to doorsteps in minutes, 24/7. At Zapp, it is our people that make us different and enable us to offer memorable experiences to our customers.

This is why we are looking for smart, positive people who love working with others to join us as Store Managers and lead our store team.

As a Store Manager, you’d take responsibility for overseeing daily store operations (including PnL, inventory management and loss prevention), creating store strategies in conjunction with the Area Operations Managers, maintaining food health and safety standards and ensuring Zapp processes and policies are upheld at all times. You will pride yourself in nurturing the team to be the best versions of themselves so they can in turn provide the best service to customers.


To be successful:

  • Track record of exceeding KPI’s in a fast-paced, high stress environment
  • People-motivator, a strong leader with coaching skills to train and mentor employees
  • Managed teams of 15+, some of which include Managers
  • Ability to derive insights and implement changes based on data
  • Comfortable with new technologies and can adapt when they aren’t functioning
  • Strong communicator both written and verbally
  • Hands on, proactive and want to get involved to ensure success in stores
  • Can demonstrate previous success in performance managing an employee or team


What can you expect?

  • Brilliant training and development to get you up to speed in your role and beyond
  • Endless opportunities to grow your career and develop personally
  • Enjoy the paid holiday, sick pay, and more.
  • Opportunity to become a co-owner of Zapp.
  • We will contribute 3% to your pension


Diversity and Equal Opportunities

At Zapp we embrace diversity. We are committed to creating an inclusive and supportive work environment. We firmly believe that a variety of backgrounds & perspectives make our team stronger and bring our product closer to the customer.

As an Equal Opportunity Employer, we make all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any other characteristic protected by law.