Job Description

At Klarna, our mission is to smooth commerce and make it easier and safer for people to shop and pay for their purchases. With our focus on customer obsession and commitment to transparency and accountability at the heart of everything we do, we are proud to be a trusted partner to 85 million consumers and 575,000 retailers across 45 markets.

Our amazing talented people and innovative technologies enable us to deliver this mission and we believe that we are making a positive impact on society and helping to drive the global economy forward.

What You Will Do

We are currently seeking an adaptable, successful, and experienced Business Development Manager to join one of our Partner Success Teams. The goal for this individual is to identify new opportunities with the largest, most strategic merchants and provide them with all the resources needed to achieve their growth objectives, helping Klarna become everyone’s favorite way to shop. In this role, you will:

Build and execute jointly agreed-upon business plans with partners or merchants to drive mutual growth and success.

Deliver enhancements to existing brands and identify areas for improvement with key strategic partners.

Work closely with internal analysts, delivery, and marketing teams at Klarna to drive enablement and lead generation activities.

Identify new partnerships or business opportunities, pitch Klarna’s services, and close new deals, upsells, and expansion opportunities.

Build strong relationships at both the executive and individual levels.

Manage key internal and external stakeholder relationships, including C-suite.

Conduct extensive market research to position Klarna optimally.

Network effectively with local clients and develop strong professional relationships.

Ensure deadlines are met and budgets are maintained.

Create and deliver Quarterly Business Reviews to members of merchants’ C-suite teams.

Adapt the business model to be culturally relevant without losing its identity.

Play an important role in taking Klarna to the next level.

Who You Are

6+ years in Business Development, Account Management, or Sales.

Experience in retail, payments, technology, and/or ecommerce.

Bachelor’s degree in a related field.

Highly driven with a passion for learning about and engaging with new cultures.

Desire to build a business from the ground up.

Excellent communication and organizational skills.

Strong analytical and problem-solving abilities.

Ability to work effectively in a dynamic, fast-paced environment.

Fluency in German and English.

Awesome to Have

Advanced degree or relevant certifications.

Experience with international markets and cross-cultural communication.

Experience with CRM tools and data analysis software.

Closing 

Klarna's Compensation model and Equity Offering
At Klarna, our compensation package includes a base salary and Restricted Stock Units (RSUs). To ensure fairness and maintain global market competitiveness, each role in a specific location has a set base salary. During the recruitment process, we will assess your skills and experience to determine which role is the best fit for you.
Our RSU program features a 4-year vesting schedule, allowing you to gradually become a shareholder in Klarna. Additionally, you may qualify for our Contribution-Based Reward (CBR) program, which recognizes and rewards significant contributions to our success.