LumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees.

Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and regularly selected for the French Tech Next40/120 program.

✨ In 2025, LumApps strengthened its leadership position by partnering with Beekeeper, a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers — from HQ to the frontline.

Our mission: To make people feel that they belong and have a purpose.

To create an environment where all employees are engaged and work together towards the same goal. Over 700 leading companies trust our solution to:

🎯 Improve the productivity of their teams with our AI-powered Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites,

🎯 Transform employees into real ambassadors of their company,

🎯 Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips,

🎯 Help companies reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences.

With a team of over 600 Lumies spread across 11 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Hamburg, Austin, Tokyo, Zurich, Krakow), we support large enterprises all around the world. Over the past year, we have been driving an ambitious phase in our journey under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation.

If these core values sound like you: "be bold, do amazing things", "say what you mean, do what you say", "one team, same mission", "always be evolving": apply now!

Our Mission

We’re looking for a Product Manager to join the Channels Tribe, focused on Employee Communication.

Our mission is to help organizations communicate effectively with all employees (desk-based and frontline) by delivering the right message, through the right channel, at the right time.

Too often, internal communication platforms are fragmented, noisy, or ineffective. Messages don’t reach the right audiences, channels are underused, and communication lacks measurable impact.

We’re changing that by building clear, reliable, and scalable communication experiences across channels, increasingly enhanced by AI-powered assistance.

At the heart of this mission is the Employee Communication scope covering Broadcast, Notifications, Omnichannel delivery, and AI-assisted communication experiences via Agents.

2026 Product Challenges & Priorities

In 2026, your main focus will be to lead key initiatives shaping the future of communication at LumApps:

• Unify communication channels (Email, Push, In-App) into a consistent, reliable, and scalable platform.

• Elevate email and digital communication capabilities to meet modern standards (design, targeting, deliverability, analytics).

• Improve targeting and relevance, ensuring messages reach the right audiences with the right level of personalization.

• Strengthen analytics and performance measurement, enabling customers to understand and optimize communication impact.

• Expand omnichannel orchestration, allowing communications to flow seamlessly across channels and touchpoints.

• Shape AI-powered communication experiences, such as content assistance, optimization suggestions, and smarter guidance for communicators.

These initiatives are highly strategic and require strong product thinking, especially around user engagement, communication effectiveness, measurable business value, and AI-enabled product experiences, and close collaboration across Product, Engineering, Design, and Platform teams, as well as strong prioritization and decision-making skills in a complex, evolving environment.

Who You’ll Work With

You’ll join a rich, multicultural product organization, spread across multiple countries and tribes.

This is a highly cross-functional role, and on a daily basis you’ll collaborate with:

• Product Managers & Product Directors from other verticals and product areas

• Engineering Managers and Engineering Directors

• Product Experience Designers (PX)

• Customer Success, Sales, Support, and Professional Services teams

• And of course, Pia, your future manager and Product Director of the Channels tribe

Your Future Manager

Pia is an experienced, engaged, and structured Product Director.

She provides a clear framework, high expectations, and strong support, while leaving you real autonomy to own your scope and make decisions. You’ll be encouraged to speak up, challenge ideas constructively, and actively shape both the product and the way the team works

Your Role

As a Product Manager focused on Employee Communication, you will:

• Define and drive the product vision for how organizations create, manage, and deliver communications across channels.

• Own and prioritize the roadmap for Broadcast, Notifications, Omnichannel capabilities, and AI-assisted communication features.

• Bring strong expertise in email marketing and digital communication tools to shape best-in-class communication experiences.

• Identify opportunities for AI to improve communication workflows, from message drafting and optimization to analytics interpretation and proactive recommendations.

• Deeply understand your users (Internal Comms, HR, Operations) and their goals: reach, engagement, clarity, and impact.

• Design scalable communication systems, balancing flexibility (targeting, segmentation, channels) with ease of use.

• Work closely with Engineering and Product Experience (PX) to deliver high-quality features and iterate based on data and feedback.

• Collaborate with Product Marketing, Sales, Customer Success, and Professional Services to support go-to-market and drive adoption.

• Coordinate with adjacent teams (Mobile, Content, AI, Workflows, Integrations) to ensure a seamless end-to-end communication experience.

How We’ll Measure Success

• Increased adoption and engagement of Employee Communication features.

• Measurable improvement in communication performance (open rates, reach, engagement, actionability).

• Strong customer satisfaction on communication capabilities.

• A clear, outcome-driven roadmap aligned with customer and business impact.

• Ability to influence and align multiple teams around a shared communication strategy.

What You Bring

• 3–5+ years of experience as a Product Manager in a B2B SaaS environment.

• Strong experience in B2B SaaS product management.

• Proven background in email marketing or digital communication tools

• Strong interest in or experience with AI-powered product experiences, ideally in content creation, optimization, recommendation, or workflow assistance.

• Solid understanding of communication metrics (open rates, CTR, deliverability, segmentation, targeting).

• Ability to think both strategically (vision, positioning) and pragmatically (roadmap, delivery).

• Experience working in cross-functional environments with Product, Engineering, Design, and Go-To-Market teams.

• Strong communication skills and ability to operate in an international environment (English required).

Bonus Points

• Experience with internal communication, notifications, or engagement platforms.

• Familiarity with admin, setup, or configuration-heavy product experiences.

• Exposure to mobile-first or frontline user environments.

• Experience working with enterprise customers and complex organizational structures.

• Understanding of Google Workspace and Microsoft 365 ecosystems.

• Fluency in French and/or German.

Why Join Us

• You’ll work on products used daily by millions of employees to stay informed, aligned, and engaged.

• You’ll play a key role in shaping both what employees see and how organizations configure and scale their AI Employee Hub and communication platform.

• You’ll join a collaborative, international team navigating exciting product challenges at the intersection of communication, administration, and platform evolution.

• At LumApps, we’re committed to creating an environment where people feel trusted, supported, and empowered to grow.

This role might not be for You if…

You don’t enjoy these Core Expectations

• Working on transversal topics with many stakeholders

• Operating in evolving, sometimes ambiguous contexts

• Applying a solid product methodology (discovery, prioritization, delivery)

You’re uncomfortable with these realities

• The scope is not fully fixed and will evolve with you

• You’ll sometimes need to say “no”, make trade-offs, or arbitrate between competing priorities

• You’ll work in an international environment, across time zones and cultures

You’re not aligned with this culture

• We value autonomy and ownership

• Cross-team collaboration is a necessity, not a bonus

• You’ll often need to set structure and direction without having all the answers upfront
  

Hiring Process

Our recruitment process is designed to be transparent and meaningful:

1. Interview with the Talent team

2. Interview with Pia, your future manager

3. Case study: presentation of a strategic product topic

4. Meetings with peers and key stakeholders

5. Final round with a member of the Product Leadership team

💡 Why You’ll Love Working at LumApps

We’re proud to offer a work environment where people feel supported, valued, and empowered. Here’s a peek at what we offer:

🏡 Hybrid work model – 2 days at the office, 3 days remote

🕒 RTT days – ~10 extra days off per year

💳 Meal vouchers (SWILE) + free snacks & coffee

🧘‍♀️ Yoga classes - Take a mindful break in our Paris office

👶 Supportive parental leave and family moments — yes, even a Christmas party for your kids !

🛡️ Health insurance (ALAN) – 60% covered + full life & disability cover

🎉 Afterworks, team celebrations & seasonal parties

💻 Equipment of your choice

🗣️ French & English lessons, professional development & access to Leeto CSE

We aim to celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, identities, and experiences.

Department

Product EMEA

Locations

Tassin-la-Demi-Lune, Lyon, Paris

Remote status

Hybrid