Account Manager

We are looking for an Account Manager to join our team working in Selby, North

Yorkshire, Y08 5BJ

As an Account Manager you will need to have:

● Previous experience within recruitment, onsite account management or

workforce management.

● Experience managing high-volume temporary workforces in a fast-paced

operational environment.

● A strong understanding of recruitment compliance, right to work legislation

and Agency Worker Regulations (AWR).

● Excellent organisational skills with the ability to prioritise a varied workload

and meet deadlines.

● Strong communication and relationship-building skills with the confidence

to work closely with clients at all levels.

● A proactive, solutions-focused approach with the ability to make decisions

under pressure.

● Good IT skills, including Microsoft Excel, Word, Google sheets & Google

mail.

● Experience using recruitment systems, digital platforms and social media

for candidate attraction.

● A full driving licence and access to your own vehicle.

Details:

● Pay: £31,000

● Working Hours:

09:00-17:00 Monday to Friday (some flexibility may be required)

● Location: Selby, North Yorkshire

● Duration: Permanent

Role of an Account Manager:

● Take full ownership of the onsite account, ensuring all recruitment and

operational processes are delivered effectively.

● Build and maintain strong relationships with key client stakeholders, acting

as the primary point of contact for all day-to-day operational matters.

● Manage workforce planning and maintain the required headcount to meet

changing client demands and daily fulfilment targets.

● Oversee daily shift bookings and rotas, ensuring staffing requirements are

met and communicating any challenges proactively.

● Manage the end-to-end recruitment process, including candidate

attraction, pre-screening, interviews, right to work checks, onboarding,

inductions and compliance.

● Ensure all recruitment and employment processes comply with current

legislation, Agency Worker Regulations (AWR), client requirements and

company policies.

● Manage the temporary workforce, including attendance, absence, holidays,

disciplinary matters, performance and worker engagement.

● Coordinate workforce training, ensuring all mandatory client training is

completed, including Level 2 training for eligible workers.

● Organise onsite audiometry testing in line with client requirements.

● Process weekly payroll accurately, ensuring workers are paid correctly and

on time while maintaining accurate client invoicing and resolving any payroll

queries.

● Complete weekly KPI, compliance, payroll and invoicing reports within

agreed deadlines.

● Monitor onsite expenditure in line with agreed budgets.

● Maintain adequate stocks of Personal Protective Equipment (PPE).

● Manage the site's social media activity to support local recruitment

campaigns and candidate attraction.

● Champion Job&Talent's technology platforms and digital tools, encouraging

adoption across the onsite operation and temporary workforce.

● Continuously identify opportunities to improve service delivery, worker

engagement and operational performance.

If you are interested in the above role please email your CV to

louise.bratley@jobandtalent.com