Senior Associate, Accounting Operations
Zocdoc
Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on our Mission
Zocdoc’s most important asset is our people. As a Senior Associate, Accounting Operations Senior Associate, you’ll play a meaningful role in keeping our financial engine running smoothly so our teams can focus on connecting patients with the care they need. You’ll help ensure our procure-to-pay processes are seamless, our vendors are paid accurately and on time, and our financials are clean, reliable, and audit- ready. Your work won’t just support Accounting — it will enable teams across the business to move faster and operate with confidence.
You’ll enjoy this role if you are…
- Personally motivated by creating clarity, structure, and efficiency in fast-moving environments.
- Highly detail-oriented and accountable, taking pride in accuracy without losing sight of the bigger picture.
- Passionate about delivering an excellent experience to both internal partners and external vendors.
- A natural collaborator who values strong relationships and thoughtful communication.
- The kind of person who spots opportunities for improvement and takes initiative to drive solutions.
Your day to day is…
- Full ownership of day-to-day accounts payable operations, managing invoices from receipt through approval and payment.
- Thoughtfully reviewing invoices for accuracy, coding, PO matching, and policy compliance before posting.
- Preparing and initiating vendor payments (ACH, wire, check) in line with approval workflows and internal controls.
- Monitoring T&E and corporate card activity, reviewing expense reports for compliance, and ensuring timely reimbursement and accurate expense recognition.
- Tracking prepaid expenses and booking accruals for T&E-related expenses when necessary.
- Preparing reconciliations for AP, T&E, corporate cards, gift cards, and other assigned accounts — and resolving reconciling items with urgency and care.
- Supporting month-end close and maintaining organized, audit-ready documentation.
- Building and fostering strong relationships with Finance, Procurement, vendors, and business stakeholders to provide clear visibility into invoice and payment status.
- Proactively escalating risks or recurring issues, always bringing context and potential solutions.
You’ll be successful in this role if you have…
- Meaningful (3+ years) experience in accounts payable, procure-to-pay, and/or T&E within a corporate environment.
- A passion for operational excellence, process improvement, and accurate financial reporting.
- A compassionate but consultative and confident approach when partnering with stakeholders and vendors.
- Practical knowledge of accounting fundamentals and GAAP concepts relevant to expenses, accruals, and payables.
- Superb communication skills — you keep stakeholders informed and know that the right message, delivered the right way, makes all the difference.
- Experience supporting month-end close activities and audit requests (Preferred).
- Intermediate Excel Skills.
- Familiarity with ERP, procurement, and T&E systems (e.g., NetSuite, Coupa, or similar) (Preferred).
- Experience working in a fast-paced or growing organization (Preferred).
Benefits
- An incredible team of smart and supportive people
- A competitive compensation package, including attractive medical insurance
- Amazing perks – think catered lunch every day, Ping Pong, etc.
- Daycare/creche facility for kids
- The chance to create a better healthcare experience for millions of patients!
- Corporate wellness programs with Headspace
- Cellphone and wifi reimbursement
- Competitive parental leave
- Sabbatical leave(over 5 years)
- Annual sponsored health check-ups
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About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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